Responses Last Confirmed:

Texas Higher Education Coordinating Board

Agency Contact

Stacey Silverman, PhD, Assistant Commissioner, Academic Quality and Workforce
512-427-6206
Stacey.silverman@thecb.state.tx.us

Additional Contact

John Wyatt, Director, External Relations
512.427.6586

Secretary of State Contact

Rolando Pablos
512-463-5770
secretary@sos.state.tx.us
Topic:

Types of Educational Providers Authorized

2A1.
Institution Types Authorized – Indicate the types of institutions that your agency authorizes. Please provide a short explanation of any ambiguity in the comment section below

_X__ Public, in-state degree granting institutions
_X*__ Public, out-of-state degree granting institutions
_X__ Private, in-state, not-for-profit degree granting institutions
_X*__ Private, out-of-state, not-for-profit degree granting institutions
_X__ Private, in-state, for-profit degree granting institutions
_X*__ Private, out-of-state, for-profit degree granting institutions
_X__ Public, in-state, non-degree granting institutions
____ Public, out-of-state, non-degree granting institutions
____ Non-degree, not-for profit institutions
____ Non-degree, for-profit institutions
____ Religious institutions
____ Tribally-controlled institutions
____ Federal Institutions
____ Municipal institutions

2A2.
Clarifying comments:

* Out-of-state institutions need authorization if they trigger physical presence outside of SARA or exceeding SARA parameters.

2B1.
Is accreditation required for an institution to be authorized in your state? Yes or No.

Yes

2B2.
Clarifying comments:

An institution can have apply for a Certificate of Authority if working toward recognized accreditation. The institution must have recognized accreditation within eight years. THECB does not recognize all accrediting agencies recognized by the US Department of Education.

2B3.
If yes, what type of accreditation is required? Please, check all that apply as appropriate.

No response provided

Regional Accreditation Required for:
____ Public, out-of-state degree granting institutions
____ Private, in-state, not-for-profit degree granting institutions
____ Private, out-of-state, not-for-profit degree granting institutions
____ Private, in-state, for-profit degree granting institutions
____ Private, out-of-state, for-profit degree granting institutions
____ Public, in-state, non-degree granting institutions
____ Public, out-of-state, non-degree granting institutions
____ Non-degree, not-for profit institutions<
____ Non-degree, for-profit institutions
____ Religious institutions
____ Tribally-controlled institutions
____ Federal Institutions
____ Municipal institutions

National Accreditation Required for:
____ Public, out-of-state degree granting institutions
____ Private, in-state, not-for-profit degree granting institutions
____ Private, out-of-state, not-for-profit degree granting institutions
____ Private, in-state, for-profit degree granting institutions
____ Private, out-of-state, for-profit degree granting institutions
____ Public, in-state, non-degree granting institutions
____ Public, out-of-state, non-degree granting institutions
____ Non-degree, not-for profit institutions
____ Non-degree, for-profit institutions
____ Religious institutions
____ Tribally-controlled institutions
____ Federal Institutions
____ Municipal institutions

2B4.
Clarifying comments:

For the above indicated institutions (#2A1), THECB-recognized accreditation is required. Recognized accreditors are found here: http://www.thecb.state.tx.us/institutional-resources-programs/private-postsecondary-institutions/recognition-of-accrediting-agencies/

 

2C1.
Does your agency authorize specific academic programs offered by institutions, only institutions themselves, or both?

____ Institution _____ Program _X___ Both

2C2.
Clarifying comments:

No response provided

2D1.
Does your state require a Surety Bond for authorized out-of-state institutions? Yes or No.

Yes

2D2.
Clarifying comments:

See, http://www.thecb.state.tx.us/institutional-resources-programs/private-postsecondary-institutions/resources/

2E1.
Does your state have a Tuition Refund Policy Requirement? If so, for which types of institutions?

Students can make a claim to THECB for tuition and fees from the institution’s surety instrument.

 

Topic:

Exemptions

3A1.
Are certain institutions or programs exempt by law or policy from your state authorization requirements? If so, for which types of institutions? Which types of programs? Please provide web link.

Religious institutions and certain 100% distance education institutions. See, http://www.thecb.state.tx.us/institutional-resources-programs/private-postsecondary-institutions/exemptions/ 

Topic:

Authorization of Distance Education

4A1.
Does your agency require purely online programs offered by out-of-state institutions to be authorized without regard to physical presence? Yes or No.
4A2.
If not, does your agency determine whether an institution must be authorized based on a physical presence (“operating”) standard? Yes or No.

N/A

4A3.
Clarifying comments:

No response provided

4B1.
Does your agency require correspondence study programs to be authorized without regard to physical presence? Yes or No

Would be considered distance education.

4B2.
Clarifying comments:

No response provided

 

Topic:

Physical Presence Policy - Common Triggers

5A1.
If your agency uses a physical presence standard, how does your agency define physical presence? If available, please provide a link to that policy or a citation to the relevant regulation giving that standard.

No response provided

5A2.
URL for physical presence definition
5A3.
Clarifying comments:

No response provided

Topic:

Application Process

6A1.
Description – Please provide a short description of the application process to obtain state authorization. If available, please provide web links to the specific references to all applicable state laws, regulations, manuals, forms, or other pertinent docu

No response provided

6A2.
URL for application

http://www.thecb.state.tx.us/institutional-resources-programs/private-postsecondary-institutions/institutional-authorization-to-operate-in-texas/

6A3.
Clarifying comments:

THECB-recognized accredited institutions apply for a Certificate of Authorization; non-accredited institutions apply for a Certificate of Authority.

Topic:

Fees Associated with Authorization

7A1.
Application Fee – Is there an application fee to initiate the authorization process? If so, what is the fee or fee schedule? Please provide a web link if available.

No fee for Certificate of Authorization; $5000 application and site visits expenses for a Certificate of Authority.

7A2.
URL for Fee Information

http://reportcenter.thecb.state.tx.us/reports/data/certificate-of-authority-and-related-activities-fees/

7A3.
Clarifying comments:

No response provided

Topic:

Reporting

8A1.
What kinds of information or data must an institution report to your agency as a condition for continued out-of-state authorization?

All institutions must complete annual compliance reporting and student data reporting.

8A2.
URL for reporting

http://www.thecb.state.tx.us/institutional-resources-programs/private-postsecondary-institutions/institutional-annual-reporting-compliance/

8A3.
How frequently do institutions report data?

Annually

8A4.
Is this information published or shared publicly?

Student data reporting information is publicly available.

8A5.
Clarifying comments:

No response provided

Topic:

Consumer Protection and Student Complaints - Non-SARA Participating Institutions

9A1.
Please describe the process for handling complaints about out-of-state postsecondary institutions or programs?

All student complaints are routed to staff to handle complaints.

9A2.
URL for the complaint form

http://www.thecb.state.tx.us/links/student-complaints/

9A3.
Is the process handled all within your agency or do you divide consumer protection and student complaint duties dependent on the type of institution (Public, Private, Technical, etc.)?

The above webpage provides information on the scope of complaints handled or not handled by THECB staff. Staff may also refer complaints to appropriate state agencies, federal agencies, or accreditors.

9A4.
Clarifying comments:

No response provided

9B1.
Does this complaint process extend to institutions not authorized by the agency that may enroll residents of the state (such as explicitly distance education programs with no physical presence or exempt institutions)?

No. Staff would refer to appropriate agency with oversight.

9B2.
Who is the contact person at your agency for receiving complaints?
  • Contact Name: Kammi Contreras
  • Title: Student Complaints Staff
  • Agency: THECB – Office of General Counsel
  • Address: PO Box 12788, Austin, TX 78711
  • Email Kammi.Contreras@thecb.state.tx.us or studentcomplaints@thecb.state.tx.us
  • Phone: 512.427.6438
  • URL: http://www.thecb.state.tx.us/links/student-complaints/ 
9B3.
Clarifying comments:

No response provided

Topic:

Consumer Protection and Student Complaints - SARA Participating Institutions

10A1.
Please describe the process for handling complaints about SARA participating Institutions.

Forward to correct state portal personnel. If Texas institution, Kammi Contreras or Jessica Acton, Texas SARA state portal contact.

10A2.
Is the process handled all within your agency or do you divide consumer protection and student complaint duties dependent on the type of institution (Public, Private, Technical, etc.)?

Within agency, as applicable.

10A3.
URL for student complaints – SARA participating institutions

Same as above

 

10A4.
Who is the contact person at your agency for receiving complaints?
  • Contact Name: Kammi Contreras
  • Title: Student Complaints Staff
  • Agency: THECB – Office of General Counsel
  • Address: PO Box 12788, Austin, TX 78711
  • Email Kammi.Contreras@thecb.state.tx.us or studentcomplaints@thecb.state.tx.us
  • Phone: 512.427.6438
  • URL: http://www.thecb.state.tx.us/links/student-complaints/ 
10A5.
Clarifying comments:

No response provided

Topic:

Enforcement

11A1.
If your agency has written descriptions of the possible consequence of institutional non-compliance, please provide it (or provide a web link).

Several THECB administrative rules 
7.5 describe actions possible for non-compliance. Mainly, THECB Rule provides administrative injunctions, limitations and penalties.

Topic:

Records Retention

12A1.
When a school closes, what is the process your state uses to ensure that transcripts/records are kept available?

Staff have begun to compile a closed school transcript repository. Additional transcripts will be added over time.

12B1.
From what agency do students request their transcripts/records from a closed school?
  • Agency Name: THECB
  • Contact Person: Raul Jaimes
  • Contact Phone: 512.427.6584
  • Contact Address: PO Box 12788, Austin, TX 78711
  • Contact Email: raul.jaimes@thecb.state.tx.us or studentrecords@thecb.state.tx.us
  • Contact web site: http://www.thecb.state.tx.us/institutional-resources-programs/private-postsecondary-institutions/school-closures-records/ 
Topic:

Additional Information

13A1.
Is there anything else about the authorization process in your state that we and others ought to know about?

No response provided

14.
Does your state have a Student Tuition Recovery Fund (or similar fund for school closure)? Yes or No. If Yes, for what type of institutions?

No response provided